Customer Story

Zirtual relies on Chatstrike to accelerate applicant screening

Chatstrike's Applicant Screening Product provides amplified capabilities without losing the personalized connection required to convert quality candidates.

The Challenge

Overloaded with applications. Zirtual was receiving nearly 200 applications a week for their Virtual Assistant jobs.

Difficulty screening. ~20% of applicants were potentially qualified, but Zirtual didn't have time to screen all the candidates.

Applicant attrition. Long response times caused candidates to drop off before Zirtual could contact them for an interview.

Poor enagagement. Zirtual sent out questionnaires to candidates but 80% never responded.

Zirtual needed a solution to improve screening efficiency and time to fill without sacrificing the candidate experience and applicant conversion.

The Solution

Low Friction Communication. Zirtual shares a link to potentially qualified candidates, where they sign up for available time slots to message. Per Zirtual's configuration, up to 5 candidates can sign up for each time slot even though each chat is 1-1.

Automation & Engagement. After signup, Chatstrike prompts the candidate to answer pre-chat questions. Knowing they are already confirmed to chat, nearly 100% of candidates take the time to answer questions.

Efficient Screening. Zirtual is able to view each candidate's answers to pre-chat questions, making it easy to eliminate some candidates right away. Zirtual seamlessly messages with the rest at one time, using message templates to ask follow-up questions and to answer candidate FAQs.

"With Chatstrike, each recruiter went from hiring 2-3 people a month to 10-14 people a month."

"With some candidates applying 50 different jobs, being able to connect with a live recruiter quickly can be the make or break of securing a great candidate.

With Chatstrike, we are able to send out chat invitations within 1 day of application. The applicant then can select a time to chat with a recruiter the very next day.”

“With Chatstrike, we are able to personally screen 5 candidates in 15 minutes. This has had a HUGE impact on both speed of hire and our efficiency as recruiters.”

Increase screening efficiency
AND
Improve the candidate experience.